FAQ

How much does the app cost?

The app is free to download and use. Some benefits may vary depending if you purchased a protection product for your vehicle.

How do I sign up?

Download the app and select “Sign Up” Enter your name, email and create a password Tell us about your vehicle using your VIN or year make model

How do I add another vehicle?

Go the Vehicle Page and select the image of your vehicle to view your Garage. Select “Add Vehicle” to add a new vehicle to your account.

How do I schedule a service?

To schedule a maintenance service, expand that service and select “Schedule Service”. For a different service, visit the service page and select your service, date and time to request an appointment.

How do I download the app?

Visit the app store or google play and search for “COVI”. Download for free!

How do I add another vehicle?

Go the Vehicle Page and select the image of your vehicle to view your Garage. Select “Add Vehicle” to add a new vehicle to your account.

How do I delete a vehicle?

Go to the Vehicle Page and select the image of your vehicle to view your Garage. Select “Manage Vehicles” and slide the vehicle row to delete it.

How do I cancel or reschedule a service?

Go to the Service page and select the “Upcoming” tab. Select that service and a pop-up will come up asking if you want to Cancel or Reschedule that appointment.

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